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🔒 Privacy Policy

Last Updated: June 10, 2026

Welcome to BookMyPass — your trusted global destination for sports event tickets worldwide. At BookMyPass, we are committed to protecting your privacy, securing your personal information, and maintaining transparency about how your data is collected, used, and protected. Our platform allows users across the world to discover and purchase tickets for premium international sports events.

About BookMyPass

BookMyPass is a worldwide sports ticket booking platform that provides access to major sporting events across different countries, stadiums, tournaments, and leagues. We provide tickets for Cricket, Formula 1, Football, Tennis, Golf, UFC/MMA, Boxing, Horse Racing, Basketball, Baseball, Rugby, Motorsport, Esports, Kabaddi, Olympics, Commonwealth Games, Asian Games, and Marathon Events. Our mission is to provide sports fans with a safe, reliable, and seamless ticket booking experience globally.

1. Information We Collect

We collect information to improve user experience, process bookings securely, and provide customer support.

Personal Information — We may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Country & City
  • Billing Address
  • Date of Birth
  • Government-issued ID (when required)
  • Passport details for international verification (if necessary)

Payment Information — When purchasing tickets, we may collect:

  • Payment transaction details
  • Billing information
  • Payment confirmation status
  • Refund transaction details

Important: BookMyPass does NOT store full debit card, credit card, banking passwords, or sensitive payment credentials on its servers. All payments are processed securely via trusted third-party payment providers.

Technical & Device Information — We automatically collect technical information including:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Time Zone
  • Language Preferences
  • Website usage behavior
  • Cookies and analytics data

This information helps improve platform performance and security.

2. Ticket Booking Information

When users purchase sports tickets, we may collect:

  • Event details
  • Booking history
  • Seat preferences
  • Ticket quantities
  • Event location data
  • Order confirmation details
  • Refund and cancellation requests

This information is necessary for processing ticket orders and delivering services efficiently.

3. How We Use Your Information

BookMyPass uses collected information for the following purposes:

  • Processing ticket bookings
  • Sending booking confirmations
  • Delivering tickets & invoices
  • Customer support assistance
  • Fraud prevention & risk analysis
  • Event updates and schedule notifications
  • Refund & cancellation processing
  • Improving website performance
  • Marketing & promotional communication
  • Legal and regulatory compliance
4. Payment Security & Fraud Protection

We use advanced security technologies and industry-standard encryption systems to protect all transactions. Our security systems include:

  • SSL Encryption
  • Secure Payment Gateways
  • Fraud Detection Systems
  • Account Monitoring
  • Risk Management Protocols

For suspicious activities, additional verification may be requested.

5. Cookies Policy

BookMyPass uses cookies and similar technologies to:

  • Improve website speed
  • Save user preferences
  • Personalize content
  • Analyze traffic & user behavior
  • Enhance website functionality
  • Improve security systems

Users can disable cookies through browser settings; however, some website features may not function properly.

6. International Data Transfers

As a global sports ticketing platform, user data may be processed or stored in different countries where event organizers operate, ticketing partners are located, payment processors provide services, or cloud hosting providers maintain servers. By using BookMyPass, users consent to international data transfers where applicable.

7. Sharing of Information

We may share limited information with:

  • Official sports event organizers
  • Authorized ticket partners
  • Payment gateway providers
  • Fraud prevention agencies
  • Customer support providers
  • Legal authorities when required by law

We NEVER sell personal user data to third parties.

8. Marketing & Promotional Communication

Users may receive sports event announcements, exclusive ticket offers, tournament updates, promotional campaigns, and newsletter emails. Users can unsubscribe from marketing communications anytime.

9. Data Protection & Security

We take reasonable technical and organizational measures to secure user information against unauthorized access, cyber attacks, data misuse, information theft, data alteration, and security breaches. Despite our efforts, no online platform can guarantee 100% security.

10. User Rights

Depending on applicable laws and region, users may have rights to:

  • Access personal information
  • Correct inaccurate data
  • Request deletion of information
  • Withdraw consent
  • Request data portability
  • Disable marketing communication

For privacy-related requests, contact our support team at tickets@bookmypass.io

11. Third-Party Websites & External Links

Our platform may contain links to stadium websites, sports leagues, event organizers, partner ticketing websites, and third-party payment providers. BookMyPass is not responsible for the privacy practices of external websites. Users should review third-party privacy policies separately.

12. Children’s Privacy

BookMyPass services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If such information is identified, it will be removed promptly.

13. Ticket Verification & Identity Checks

To maintain platform integrity and prevent fraud, BookMyPass may request:

  • Government ID verification
  • Mobile OTP verification
  • Email verification
  • Payment verification

Failure to provide requested verification may result in booking cancellation or account restrictions.

14. Refunds, Cancellations & Event Changes

Refunds and cancellations are subject to event organizer policies, venue regulations, sports league rules, and international ticketing policies. Certain tickets may be non-refundable depending on the organizer’s terms. Event dates, venues, or timings may change without prior notice.

15. Analytics & Performance Monitoring

We may use analytics tools to understand user behavior, popular sports categories, booking trends, website traffic patterns, and platform performance. This helps us improve user experience and optimize services.

16. Changes to This Privacy Policy

BookMyPass reserves the right to update or modify this Privacy Policy at any time. Any changes become effective immediately after publication on this page. Users are encouraged to review this page regularly.

17. Contact Information

For any privacy-related questions or concerns, contact us:

  • Business Name: BookMyPass
  • Website: https://bookmypass.io/
  • Email: tickets@bookmypass.io
18. User Consent

By accessing or using BookMyPass, users confirm that they have read, understood, and agreed to this Privacy Policy and consent to the collection and use of information as described herein.

Thank you for choosing BookMyPass.